Setting Up the SATO CG408TT Barcode Label Printer with a Mac

Before you can print labels on the SATO CG408TT barcode label printer with a Mac, you must install the SATO CUPS driver. After you install the driver, you can print labels from AcuityLogic POS. This section explains how to set up the SATO CG408TT barcode label printer with a Mac.

Topics include the following:

  1. Open your web browser and go to the SATO website.
  2. Click the SATO CUPS Driver for macOS link to download the installation package.
  3. Locate the downloaded installation package ZIP file or folder.
    • Downloads are usually saved in the Downloads folder, but the actual location depends on your browser’s settings.
    • If the download is a ZIP file, double-click the ZIP file to decompress the folder. The folder is decompressed and saved in the same location as the ZIP file. Locate the decompressed folder and double-click it.
  4. Double-click satodriver.pkg.
  5. If an “unidentified developer” security warning displays, complete the following:
    1. Click OK to close the warning window.
    2. Open System Preferences.
    3. Click the Security & Privacy control panel.
    4. Click the Open Anyway button.
    5. If prompted, enter your administrator User Name and Password and click Modify Settings.
    6. Close the Security & Privacy window.

      The Install SATO Driver wizard opens in the background. You may need to close the System Preferences window to see it.

  6. Click Continue to begin the installation.
  7. Proceed through the installation wizard without changing any of the default settings.
  8. When the driver is installed successfully, click Close.
    For SATO driver troubleshooting and support, refer to the SATO website.

    You may now connect the printer.

  1. Connect the SATO CG408TT label printer to the Mac computer using a USB 2.0-compatible cable.
  2. Open System Preferences.
  3. Click Print & Scan.
  4. The Mac OS automatically detects and adds the printer.
  5. If SATO CG408 does not appear in the list of available printers, click the plus sign (+) to search for and add the SATO label printer.

    If the printer does not automatically display in the list of available printers and you can’t find it in the Add Printer window, ensure the printer is set to use the USB port:

    1. Disconnect the USB cable from the back of the printer.
    2. Press and hold the Feed/Line button.
    3. Press and release the Power button. Continue to hold the Feed/Line button.

      The power light flashes green and the printer beeps three times.

    4. Release the Feed/Line button after the third beep.
    5. Press and release the Feed/Line button four times.
    6. Press the Feed/Line button a fifth time and hold.

      The printer beeps once.

    7. After the beep, release the Feed/Line button.

      The printer beeps three times.

    8. Press the Power button to turn off the printer.
    9. Press the Power button again to turn on the printer.
    10. Reconnect the USB cable to the back of the printer.
    11. Reopen the System Preferences on the Mac.

      The printer should now be detected.

    For printer programming and troubleshooting instructions refer to the CG4 Series Operator Manual available on the SATO World Wide website.

  1. Select a label to print in AcuityLogic POS.
  2. Click the Print icon in the PDF viewer.

  3. Chrome users, click the Print Using System Dialog link located near the bottom of the print options. You may need to scroll down to see the Print Using System Dialog link.

    The Print dialog opens.

  4. Click the Paper Size drop-down list and select Manage Custom Sizes.
    If the Manage Custom Sizes option is unavailable, uninstall and reinstall the printer.

  5. Click the plus sign (+) to add a new paper size.

    Any paper size values are cleared and Untitled is added to the list on the left.

  6. Double-click Untitled and enter a name for your paper size (e.g., SATO Frame Labels).
  7. Enter the following Paper Size values:
    • Width: 2.1 in
    • Height: 1.47 in
    • Non-Printable Area: User Defined, 0 in on all sides

  8. Click OK.
  9. From the Orientation setting, select Portrait.
  10. For Scale, enter 92.
  11. Select the Reverse Page Orientation check box.

  12. Optionally, save these settings as a preset to restore the settings if anyone tries to change them:
    1. Click the Presets drop-down list and select Save Current Settings as Preset.

    2. Type a Preset Name (e.g., SATO Frame Label Settings).
    3. Select the Only this Printer radio button.
    4. Click OK.
  13. Click Print.

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