Returning Orders from an Old System
When you return orders from an old system, AcuityLogic issues a customer credit. You can apply the customer credit to a new order or refund it to the patient
To return orders from an old system
- Record the order number, office, amount paid, and method of payment for the order from the old system.
- Open a patient profile. See Opening Patient Profiles.
- Click the Transactions tab.
- Click Old System Return.
The Old System Return window opens.
- Enter the Order Number and Office Number for the original order in the provided fields and click Add Payment.
- Enter the amount paid in the Amount field, select the method of payment in the Payment Type drop-down list, and click OK.
- Click Save to issue a customer credit for the old system return.