What's New in AcuityLogic 8.30 for Cloud Users

Cloud Release Date: June 11, 2024

Eyefinity announces the newest version of AcuityLogic. This version resolves known issues in previous versions.

Topics include the following:

For more information on AcuityLogic features, training, and integrations, contact your account representative, or call Eyefinity at 800.942.5353.

Billing Enhancements

Billing includes enhancements in the following areas:

Credit Overpayment Adjustment Reason Available in Billing

If your company is a standalone user of Billing, you can opt to add the claim adjustment reason "Credit Overpayment to Patient" to the Adjustment Type drop-down.

When making an adjustment to the claim, if you select Credit Overpayment to Patient, the system credits the patient's account with the amount overpaid by the carrier. This credit appears on the order screen and can be used in POS.

This feature does not support the General Ledger.
To use the Credit Overpayment to Patient adjustment type, Eyefinity must enable this feature for your company. Once enabled, your Admin also needs to map the adjustment type for each appropriate carrier.

Fixed Issues

  • AcuityLogic 8.30 fixes issues in the following areas:

Admin

  • You can export contact lenses to an Excel file from Admin; previously, an unknown error occurred when trying to export.

POS

  • When updating a patient's phone number, the new number now saves successfully. Previously, an unknown error occurred.

  • If your Admin allows for schedule configuration overlaps, you can apply a template that conflicts with the office hours or resource's schedule. When you apply or edit an applied template, a message displays indicating conflicts and you can override the conflicts. Previously, you could not apply the template.

Integrations

  • We improved the processing performance for the SAP Article File Importation job in Xlink. Previously, the processing had slowed and was no longer finishing in time for stores to open.

AcuityLogic 8.30.6 for Cloud Users

The 8.30.6 release includes the following updates.

Release Date: TBD; please work with your Key Account Manager to schedule your update.

Admin

  • On the Company Information screen in the Rx and Order Screen Settings section, you define the default eyeglasses and contact lens promise date. These fields require you enter either the number of days or a zero.

    • If you enter a zero, no promise date displays on the pricing screen in Front Office and the user is required to select a date.

    • If you enter a number, the system calculates the promise date based on the number entered and displays the date on the pricing screen. The user can change the date.

BackOffice

  • Effective 10/1/2024, the Patient Record Report will display as a PDF. The Patient Record Report can be viewed when accessing patients via the appointment scheduler.

    If you are on release 8.30.6, for authorizations pulled after 10/1/2024, the report displays in PDF format. Authorizations pulled prior to 10/1/2024, continue to display in HTML format. Environments not updated to 8.30.6 by 10/1/24 will no longer display the PRR report within BackOffice; instead, you will need to use Eyefinity.com to view patient PRR’s until AcuityLogic is updated.

POS

  • On the pricing screen, the promise date can display a default date or be blank based on how your administrator sets up the system. If a default date displays, you can change the date as needed. If no date displays, you are required to select a promise date.

  • Effective 10/1/2024, the Patient Record Report will display as a PDF. If you are on release 8.30.6, for authorizations pulled after 10/1/2024, the report displays in PDF format. Authorizations pulled prior to 10/1/2024, continue to display in HTML format. Environments not updated to 8.30.6 by 10/1/24 will no longer display the PRR report within POS; instead, you will need to use Eyefinity.com to view patient PRR’s until AcuityLogic is updated.

  • If using AWS for your cloud environment, you can now access patient documents stored in a sub-folder.

  • When editing an Extras-only order or remaking or copying an eyeglass order, the items added in the "Miscellaneous" section of the Extras tab are included; previously, these items were not copied over.

  • When exam and material authorizations are pulled at different times, the authorization is associaed the correct EFAN.

Integrations

  • The CLX contact supplier integration description has been renamed to Eyefinity-CLX fromOptiport. When selecting the contact supplier in POS, you now see Eyefinity-CLX.