What's New in AcuityLogic 7.12 for On-Premises Users

Eyefinity announces the newest version of AcuityLogic. In addition to resolving known issues in previous versions of AcuityLogic, this updated version offers new features and expanded functionality.

Topics include the following:

For more information on AcuityLogic features, training, and integrations, contact your account representative, or call Eyefinity at 800.942.5353.

Admin Enhancements

Admin includes enhancements in the following areas:

Customizing Safety Statements

This enhancement gives you the ability to customize statements for safety claims. From the new Safety Statements tab in the Company Information window, you can now customize safety statements as follows:

  1. Enter a remit to name and address. (The name and address entered overrides the information entered in the Remit To Field menu in the Company Information window.)
  2. Enter a contact phone number and/or email address.
  3. Enter a payment message up to 350 characters.
  4. Show or hide aged receivable totals for the selected carrier/plan. The totals match those shown in the Aged Claims Report (GB106) generated from Billing.

As part of this enhancement, the following updates were made to the safety statements generated in Billing:

  • The statement was renamed Statement/Invoice and the date field was renamed Statement/Invoice Date.
  • A new Auth Number column was added to show the authorization number associated with the claim. The authorization number can be found in the Auth Number field in the Claim Detail window in Billing.

Sending Orders to the Innovations Lab Interface

If you use the Innovations lab interface, the following enhancements are now available:

  • You can now send lab orders automatically using an X-Link integration. To send lab orders automatically, in the Lab Options menu in the Lab window, select the Auto Assign Lab Order to Tray (Innovations) check box.
    • Eyefinity must set up the X-Link integration before lab orders can be sent automatically. Contact your AcuityLogic account manager to have the integration set up.
    • Lab orders are sent automatically at a scheduled time as part of the integration. You can continue to send rush lab orders manually from DC. See Sending Lab Orders Using the Innovations Lab Interface from AcuityLogic DC.

  • For POS orders with the Mail to Patient option selected in the Ship To field, the shipping method and patient address selected are now sent with the lab orders.

Uploading Frames and Accessories

You can now upload frames and accessories to AcuityLogic from Excel files in CSV format using an X-Link integration. After Eyefinity sets up the integration and a target directory on an FTP server, the integration processes Excel files you place in the target directory nightly.

Contact your AcuityLogic account manager if you are interested in using the new X-Link integration.

Billing Enhancements

Billing includes enhancements in the following areas:

Exporting the Aged Claims Report in CSV Format

You can now export the Aged Claims Report (GB106) in comma-separated values (CSV) format.

To export the Aged Claims Report in CSV format:

  1. Open the report in Billing.
  2. In the report window, enter the appropriate values.
  3. Click Generate.
  4. Click Export to CSV.

    The report is exported in CSV format to your default download folder.

    You can also open the report in Excel, where the headers and data are displayed in tabular, not CSV, format.

Displaying Modifiers on Claims

If you integrate AcuityLogic with Eyefinity EHR, the modifiers sent from Eyefinity EHR to POS are now also displayed on the claim in Billing.

The modifiers display in Billing only if there are no insurance billing rules set up in Admin for the item type, item group, or item for the selected insurance carrier or plan. If there are billing rules set up, the information in the billing rules takes precedence over the modifiers sent from Eyefinity EHR.

POS Enhancements

POS includes an enhancement in the following area:

Tracking Price Adjustments on Patient Orders

When you apply payments to a previously invoiced order with an outstanding balance, the Payment invoice now includes an Adjustment Amt. column showing price adjustments made on the order.

Fixed Issues

AcuityLogic 7.12 fixes issues in the following areas:

Admin

  • In the Pricing window for eyeglass lens styles, the configured price now appears and changes to pricing are now correctly reflected in POS.
  • In the Insurance Plan window, you are now required to enter a valid start date before you can save the plan.

POS

  • The Patient Profile Insurance tab was optimized so that patient insurance information loads more quickly.
  • The Appts w/Missing Eligibility report no longer includes patients with valid medical exam authorizations and eligibilities.
  • A warning message now appears when a credit card is declined or an error occurs while users are processing a credit card payment.
  • When you edit an eyeglass order with a lens package, lens or package option changes are now saved correctly and reflected in the Pricing window.
  • When you edit an eyeglass order and remove the lens package and lens coating selected, the changes are now saved correctly and reflected in the Pricing window.
  • You no longer receive an error message when you remake an order with a lens package that is no longer active.
  • The following PDF documents now print correctly on 8.5 x 11 paper using your printer's default settings:
    • Patient notes
    • Invoices
    • Return/Refund receipts
    • Miscellaneous Payment receipts

    Previously, part of each page was cut off and you had to use the fit-to-page option to fix the problem.