What's New in AcuityLogic 8.16 for On-Premises Users
Eyefinity announces the newest version of AcuityLogic. In addition to resolving known issues in previous versions of AcuityLogic, this updated version offers new features and expanded functionality.
Topics include the following:
For more information on AcuityLogic features, training, and integrations, contact your account representative, or call Eyefinity at
Certified Partners Telehealth Integrations Enhancement
You now have the flexibility to offer doctor-remote comprehensive eye exam services through Eyefinity’s certified partner integrations. Eyefinity supports integrations with industry-leading vendors ZEISS, Topcon, and DigitalOptometrics to bring the best solutions to interested practices.
Doctor-remote eye exams can provide accessibility to remote or hard-to-serve regions. This model of virtual care may also offer more flexible scheduling options, the ability to add a part-time OD or contract doctor at a fraction of the cost, and can help ensure coverage across multiple practice locations. Once a practice selects a certified partner and configures the integration, patient demographics and pre-testing information can be shared between systems, ensuring patient records are accurate while also eliminating the need for double entry.
If you are interested in learning more about doctor-remote eye exams, contact your AcuityLogic account manager.
Billing Enhancement
Billing includes an enhancement in the following area:
ERA Archive and Purge Processes
This enhancement applies only to offices that use electronic remittances.
A new hourly ERA Archive Job integration now automatically archives remittance files as follows:
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Moves all processed remittance files older than one day to the archive folder. Prior to this update, processed files older than one month were moved to the archive folder.
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Moves any remittance files that could not be processed to the archive folder. Prior to this update, files that could not be processed were not moved to the archive folder.
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Creates a zip file with the remittance files moved to the archive folder.
Prior to this update, the ERA Purge Job integration was used to archive and delete remittance files. After this update, the ERA Purge Job integration will be used only to delete remittance files.
By default, the integration runs every hour to archive and zip remittance files. If necessary, follow the process below to update the integration schedule.
To update the integration schedule
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Log in to X-Link and click Partners.
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In the Partners table, click the name of the partner that manages your services.
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In the partner's Integration table, click the gear icon in the ERA Archive Job row.
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In the Configure Integration page, click the Scheduling tab.
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Change the interval, days, and time that the integration job runs as necessary.
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Click Next, and then click Save.
Fixed Issues
AcuityLogic 8.16 fixes issues in the following areas:
Admin
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When you create a new frame, the item number automatically generated by AcuityLogic in the Frame Edit window can now be edited. Previously, you were not able to edit the value that appeared in the Item Number field.
BackOffice
- In the Add Eligibility window, you are now able to add multiple eligibilities for different services using the same authorization number. For example, you can add an eligibility for an exam using an authorization number and also add eligibilities for frames and lenses using the same authorization number on the same day the exam eligibility was added. Previously, you received an error message when attempting to add multiple eligibilities using the same authorization number.This issue was fixed in BackOffice to match the existing functionality in POS.
Billing
- When an insurance carrier or plan is set up to split lens components into separate line items, the line items with the right (RT) modifier now always appear before the line items with the left (LT) modifier on claims. This prevents the claims from being rejected by carriers that require the line items to appear in this order.
POS
- This fixed issue applies to offices that use the DVI lab interface. When you submit an eyeglass order with the Lab To Make: Frame check box deselected and the Frame Status/Source set to Provided by, the DVI file sent to the lab now contains the correct status for the frame.
- In the Add Eligibility window, you no longer receive an unknown error when you attempt to obtain a VSP authorization for an exam only or for frames, lenses, and contacts only. Previously, you received an unknown error even though the authorization was obtained successfully and could be viewed at eyefinity.com.
- Patient documents are now stored correctly with the full file path after being viewed in the Patient Document window. Previously, viewing a document resulted in the file path being removed.