Setting Up Letter Settings
You can configure letter settings for sending billing notices to patients. The letter settings work in conjunction with AcuityLogic Billing. If a patient was sent a notice for an underpayment in AcuityLogic Billing, AcuityLogic generates additional notices to send to the patient based on the letter settings configured in AcuityLogic Admin.
In AcuityLogic Admin, you determine how many billing notices to send to a patient, as well as when to send the notices.
For multitenant environments, the following setup must be completed for each company. The parent company setup is not automatically applied to individual companies.
To set up letter settings
- Open the Company Information window. See To open the Company Information window.
- Click the Letter Settings link for your company.
The Company Notice Settings window opens.
- To add a new setting, click Add Letter Settings.
OR
To modify an existing setting, click the Edit link next to the setting you want to edit.
The Letter Settings fields are displayed.
- Select one of the following notice types from the Notice Type drop-down list:
- Patient Billing Notice: The notice tells the patient their outstanding balance. Every time you add a patient billing notice, the number of the billing notice increases. For example, if you already have a Fourth Billing Notice and you add a new one, the new one is automatically the Fifth Billing Notice.
- Send to Collection: The notice tells the patient that an outside collection agency will now be requesting the outstanding balance.
- Type the number of days to send the notice after the last notice in the No of days after last notice field.This value applies only to the batches of patient letters printed from the Billing Claims - Patient Letter window. This value does not apply to individual patient letters printed from the Claim Detail window.
- To add a new setting, click Insert.
OR
To update an existing setting, click Update.