Billing Claims Automatically
This section applies only to offices set up to send claims automatically to VSP or to another supported insurance carrier by using an integration. If you are interested in sending claims automatically, contact your AcuityLogic account manager.
After you invoice an order and apply benefits from a VSP insurance plan (or the insurance plan from another supported carrier) in AcuityLogic POS, the claim for the order is automatically sent to AcuityLogic Billing as part of an integration. When the claim reaches AcuityLogic Billing, it has the status Ready to Bill. A second integration then sends the claim from AcuityLogic Billing to the Eyefinity website (or the website for another supported carrier). The time it takes a claim to be submitted to the website depends on your integration schedule.