Returning Orders from an Old System

When you return orders from an old system, AcuityLogic issues a customer credit. You can apply the customer credit to a new order or refund it to the patient

To return orders from an old system

1. Record the order number, office, amount paid, and method of payment for the order from the old system.
2. Open a patient profile. See Opening Patient Profiles.
3. Click the Transactions tab.
4. Click Old System Return.

   The Old System Return window opens.

5. Enter the Order Number and Office Number for the original order in the provided fields and click Add Payment.
6. Enter the amount paid in the Amount field, select the method of payment in the Payment Type drop-down list, and click OK.
7. Click Save to issue a customer credit for the old system return.

Related Topics

• Modifying Orders
• Creating and Modifying Orders in AcuityLogic POS
• AcuityLogic POS