What's New in AcuityLogic 8.29 for On-Premises Multitenant Users

Eyefinity announces the newest version of AcuityLogic. This version resolves known issues in previous versions and offers new features and expanded functionality.

Topics include the following:

For more information on AcuityLogic features, training, and integrations, contact your account representative, or call Eyefinity at 800.942.5353.

Admin Enhancements

Admin includes enhancements in the following area:

New Insurance ID Formats

You can now select ?(9) or ?(15) for the Authorization Number Format, Insurance ID Format, and Group Number Format when setting up Carrier Rules for insurance plans.

Updates to How the Scheduling Manager API Determines Appointment Duration

How the appointment duration displays when using the Scheduling Manager (API) is now based on the following hierarchy:

  • Template Duration

  • Service Type Duration

  • Office (Employee minutes, per Office, per Day) Duration

  • Employee Duration

  • Default Duration (15 minutes).

The system looks for the duration setting starting with Service Type and working down through the hierarchy until the duration is found.

For example: If creating an appointment for the provider Marcus Welby, to determine the appointment duration the system looks at:

  • the template – no template or duration is not defined

  • the service type – no service type or duration is not defined

  • the office – appointment duration not defined

  • the employee – duration of 20 minutes is defined for Marcus Welby. The system uses the 20 minute duration.

POS Enhancements

POS includes enhancements in the following area:

Edit or Delete Subscriber/Responsible Party SSN

You can now edit or delete the Subscriber/Responsible Party SSN on the Insurance tab in patient profiles.

Integrations Enhancements

Integrations includes enhancements in the following area:

Updated Scheduling Manager API Hierarchy

  • When using the Scheduling Manager API, the system uses the following hierarchy:

    • Template Duration

    • Service Type Duration

    • Office Duration (employee minutes, per office, per day)

    • Employee Duration

    • Default Duration (15 minutes)

    • You are not required to pass all items in the hierarchy. If an item, such as Service Type, is not passed, the system reads it as null and continues through the list until a defined duration is found.

    Fixed Issues

    • AcuityLogic 8.29 fixes issues in the following areas:

    Admin

    • You can now copy insurance rejection reasons from the carrier.

    • The total count of exams under products now equals the total under Appointment Service Setup.

    DC

    • We improved system performance when processing back orders; previously, the system would process slowly or fail to load.

    POS

    • You can now edit and delete Subscriber/Responsible Party SSNs on the Insurance tab in the patient profile.

    • The Backside AR lab instruction is now successfully transmitted to the lab through the VSP interface. The VSP Doctor Service Report also now shows both the Backside AR lab instruction and any other lab instructions you entered for the order.

    AcuityLogic8.29.2 for On-Premises Multitenant Users

    The 8.29.2 release includes the following updates.

    Release Date: April 3, 2024

    • The Point of Sale (POS) Contract Dr Pay Report (AC125) now reflects the correct amounts when compared to Backoffice; previously, the report rounded up to the nearest dollar amount.

    AcuityLogic8.29.4 for On-Premises Multitenant Users

    The 8.29.4 release includes the following updates.

    Release Date: April 29, 2024

    • When billing a claim, the print receipt action successfully prints the receipt; previously, the receipt would sometimes fail to print.