Enabling iPad Security

Although Encompass features its own security settings, you’ll need to adjust your iPad’s security settings to protect patient health information and also to work comfortably within your practice. The iPad has three separate, but closely related security settings: autolock, passcode lock, and Touch ID.

To adjust autolock settings on your iPad

  1. Tap the Settings icon on your home screen.
  2. Tap General.
  3. Tap Auto-Lock. You may need to scroll to see it.
  4. Select an interval for locking the iPad screen. Most doctors select 10 or 15 minutes.

    The default is 2 Minutes, which means after two minutes of inactivity, the iPad’s screen locks and you are logged out of Encompass.

    The length of the conversations that you have with your patients during exams may require a longer interval.

    Where you set your iPad, and how far away you move from it. may require a shorter interval.

    Many iPad covers lock the iPad screen when they are closed. Closing the cover or pressing the Sleep/Wake button overrides the Auto-Lock interval and logs you out of Encompass.

  5. Tap General to go back to Settings.

To adjust passcode settings on your iPad

  1. Tap the Settings icon on your home screen.
  2. Tap General.
  3. Tap Touch ID & Passcode (or Passcode on older devices).
  4. Tap Turn Passcode On.
  5. Enter and re-enter a passcode.

    To enter a more complex passcode, tap Cancel and tap the Simple Passcode to off. Tap Turn Passcode On again.

    You may be asked if you want to use your passcode as your iCloud Keychain security code. Encompass does not use Keychain. Your choice will not impact your use of Encompass.

  6. Tap Require Passcode.
  7. Select an interval for requiring a password after the iPad screen locks.

    The interval for requiring a passcode has no affect on when you are logged out of Encompass.

  8. Tap General to go back to Settings.

To set up Touch ID on your iPad

  1. Tap the Settings icon on your home screen.
  2. Tap Touch ID & Passcode.
  3. Enter your passcode.
  4. Tap Add a Fingerprint and follow the prompts by resting your finger on the Top button (or Home button), but not pressing.

    If you have trouble registering a fingerprint, try a different finger.

  5. Ensure the iPad Unlock setting is toggled on.