Managing a Patient's Access to Visit Notes
By default, patients will be able to view their finalized visit notes from their patient portal. If a note is still in "preliminary" status, the patient can view education for the various problems, diagnoses, medications, and lab results documented as a part of that visit, but they won't be able to view the actual visit note. If you want to prevent a patient from accessing a visit note, you can hide it from their portal.
This page covers how
To hide a visit from a patient's portal
- Navigate to the patient's chart.
- Locate the visit you want to hide from the patient's list of visits.
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Select Hide from Portal for the visit you want to hide.
The visit is hidden. To make the visit appear in the patient's portal again, select Show in Portal.