Determining the Bridge Status

The Bridge Status indicates whether the Integration Manager is able to transmit information between OfficeMate and Encompass. You can view the Bridge Status in any of the following locations:

• The OfficeMate Administration toolbar
• The OfficeMate Integration Manager window, Configuration tab

If the Bridge Status is…	Then…
Green	Everything is working correctly. The Integration Manager can transmit data to OfficeMate and Encompass.
Red	The Integration Manager cannot transmit data to Encompass. Check your Internet connection. If your Internet is working but the problem persists, call Eyefinity Customer Care at 800.942.5353.