Roles and Access

Only an administrator in the web-based Eyefinity EHR can maintain user accounts, including roles. Although the user roles control what users can access in the web-based application and in the iPad app, you cannot edit user roles in the iPad app. The user roles are not customizable.

The following table lists what each user role can access in Eyefinity EHR.

Tier

These roles…

Have access to…

1

  • Office Assistant
  • Search for patients
  • Send and receive intramail
  • View patient overview
  • Create patients
  • Edit patient practice data
  • Edit patient portal settings
  • Manage schedules
  • Edit patient demographics
  • Manage patient insurance data
  • Manage patient pharmacy data

2

  • Aesthetician
  • Biller
  • Certified Ophthalmic Assistant*
  • Certified Ophthalmic Technician*
  • Lab Technician*
  • Licensed Nurse*
  • Medical Assistant*
  • Medical Assistant with Billing
  • Medical Student*
  • Office Manager
  • Ophthalmic Technician*
  • PMS Specialist
  • Receptionist
  • Registered Nurse*
  • All Tier 1 access
  • ePrescribe
  • Edit clinical data
  • Create prescriptions
  • Create lab orders
  • Gather billing summary
  • *Direct mail

3

  • Doctor
  • Nurse Practitioner
  • Physician Assistant
  • Resident
  • All Tier 1 and Tier 2 access
  • Finalize notes
  • Cosign notes
  • Override billing
  • Amend chart notes
  • Direct mail

  • Administrator
  • Does not have access to patient data
  • View audit logs
  • Manage locations
  • Upload logos
  • Set welcome message
  • Set autologout interval
  • Manage consents
  • Manage category tabs
  • Manage practice settings
  • Manage PMS integration
  • Manage practice settings
  • Manage password settings
  • View system event logs
  • Manage referral contacts
  • Manage users, including creating, deactivating, and unlocking accounts

The administrator role (sometimes called firmadmin) does not have access to any patient data. If the user is an administrator of the system and also performs another role (for example, practice manager or doctor), then you must create two accounts for the user: one as an administrator and one as the other role. Give the administrator role a distinct name (for example, Jane Admin) so users won’t accidentally select the administrator account in visit notes.