Accessing the Training App

Use the Eyefinity EHR Training app to explore features in an iPad app. This page describe how to install and connect the app to your training sandbox.

  1. On your iPad, open the App Store app.
  2. Tap the Search tab and search for Eyefinity.
  3. Locate the Eyefinity EHR Training app and tap Get.
  4. Use Face ID or Touch ID, or enter your Apple ID and Apple ID password as needed to confirm the installation.
  1. Locate the Eyefinity EHR Training app on your iPad and tap the icon to open it.
  2. Tap the Company URL text field and enter the web address of your training sandbox and tap Next.
    • Enter the web address without https://. For example, joeseyecare.eyefinityehrtraining.com.
    • Your sandbox URL and login credentials are different than than your live practice Eyefinity EHR URL and login credentials. This information was given to you when your practice initially purchased Eyefinity EHR.
    • If you're unsure of your sandbox URL or login information, contact your practice's Eyefinity EHR administrator. Eyefinity EHR administrators should contact Eyefinity customer care at ehrsupport@eyefinity.com if they are unable to log into the practice's sandbox.

    Do not enter the web address you use for the production Eyefinity EHR app you use while seeing patients (i.e., eyefinityehr.com). The Eyefinity EHR Training app is designed to be connected to sanbox environments i.e., eyefinityehrtraining.com).

  3. Enter your Username and Password and tap Login.

    You are now logged into the Eyefinity EHR training app. The training app will look similar to the standard Eyefinity EHR app.