Deactivating Kiosk Devices

If an iPad is lost, stolen, or otherwise taken out of commission, you should remove the device’s access to the kiosk. This acts as another layer of security to protect your patient and practice data.

To remove a device from the practice:

  1. Log in to the Eyefinity EHR web application as an administrator.
  2. Locate and expand the Patient Clipboard, Kiosk, and Portal Settings group.
  3. Search by Facility as needed.
  4. Locate the device in the list and click Delete.
  5. Click OK to confirm the removal.

If you later need to restore the kiosk functionality to the device, delete the Eyefinity Kiosk app, reinstall it, and set up the app again.