Inactivating Insurance Plans

Although you cannot delete an insurance plan, you can inactivate a plan so it no longer appears in search results and throughout the system.

  1. On the Encompass home screen, click Administration.

    The Company: Setup screen opens.

  2. On the top menu bar, clickBilling & MVC and select Carrier & Plan Setup.
  3. Enter the Carrier/Plan for the plan you want to inactivate.
  4. Click Search.
  5. Locate the plan you want to inactivate, and deselect the Active check box.
  6. Click Save.