Identifying Duplicate Remittances

Eyefinity Practice Management uses the company ID, remittance number, payer ID, and a remittance date within one week of another remittance to identify duplicate remittances. When a possible duplicate is found, the following alert appears in the Electronic Remittance Payment window:

Alerts also appear in the Remittance Details window.

Using this information, you can decide whether a remittance is a duplicate. If a remittance is a duplicate, click the Delete Remittance link shown in the preceding figure to delete it while it is in the Ready to Review or In Review state. When a remittance is in the Posting or Posted state, it cannot be deleted. Eyefinity Practice Management processes any possible duplicates that you do not delete.