Applying Patient Payments to an Insurance Balance

If the patient has an Insurance Uncovered Balance, you can enter patient payments and apply them to the uncovered balance.

  1. On the left side of the Demographics screen, click Material Orders.
  2. Click the Transactions tab.
  3. Click + Patient Insurance Balance.
  4. Click Add Payment.
  5. Enter the patient’s payment Amount.
  6. Select the Payment Type and perform one of the following steps:
    • Cash: Click OK.
    • Credit or Debit Card: Record the card information, and click OK.
    • Gift Certificate: Record the Gift Certificate Number, and click OK.
    • All other payment types: Click OK.
    If you are using Total Merchant Services for online credit card processing, see the Using Total Merchant Services (TMS) with Eyefinity Practice Management guide for more information.
  7. Record all payments from the patient, as the patient may use different payment types.
  8. After recording all payments, click Save.