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Creating a Frame Only Order

  1. On the left side of the Demographics screen, perform one of the following steps:
    • Click Material Orders and then click + Eyeglass Order.
    • Click Eyeglass Order.
    If these options are unavailable, go to Administration and check the status of your Frames Data subscription integration.
  2. Choose an insurance plan. Only those plans with valid frame authorizations appear. A green icon next to Frame indicates that the patient has a valid authorization.
    • For VSP insurance, locate the plan and click + VSP Order.
    • For non-VSP insurance, locate the plan, select the Lab Submission method, and then click + {Insurance Name} Order.
    • To create the order without insurance, locate Non-Insurance/Private Pay, select the Lab Submission method, and then click + Non-Insurance Order.
    • Electronic lab submission means that the system will transmit the order directly to the lab upon invoicing. Manual lab submission means you will be processing the lab order outside the system, To prevent duplicate orders, select Manual for insurance plans that require you to submit orders on their websites, such as EyeMed or Medicaid.
  3. Click Frame Only.
  4. Search for the frame and add it to the order

    For more information, see Adding a Frame to an Order.

  5. If you want to add additional features, instructions, or fees to the order:
    1. Click Add Extras .
    2. Select all of the extras you want to add.
    3. Click Add to Order.
  6. If you selected Lab Supplied as the Frame Source, click Add Lab and select a lab.

    The Build Order screen displays green check marks to indicate that all parts of the order have been added and the Estimated Charges area shows the total estimated charges for the entire order.

  7. To complete the order, go to step 9 of Creating a Complete Eyeglass Order.