System Requirements for Practice Management in Encompass

This page explains the system requirements for Encompass™. These requirements are routinely reviewed and updated.

The requirements outlined on this page represent the minimum hardware and system specifications required to effectively use Encompass. Failure to meet these requirements will noticeably degrade the performance of the software. This page includes the following topics:

Workstation Requirements

The requirements listed below represent the minimum specifications required by practice management in Encompass™.

Component Requirement Notes
Operating System 1
  • Windows 11 (Pro or Enterprise editions)
  • Windows 10 (Pro or Enterprise editions)
  • macOS 13 (Ventura) or later
 Microsoft is ending support for Windows 10 on October 14, 2025.
Web browser
  • Firefox (latest version)
  • Chrome (latest version)
  • Safari (latest version)
  • Microsoft Edge (latest version)
 Other web browsers are not supported
Processor Intel® Core™ 2 Duo or better  
Memory 4 GB  
Hard drive 80 GB  
Monitor 1280×1024 pixels (24-bit)  
Document scanner

Business-grade TWAIN compatible.

Check with your scanner manufacturer for TWAIN-compatible drivers for your version of Windows.
Other applications Adobe Reader  

Mobile Device Requirements

Device Operating System Networking
iPadOS 17.5 or later Wi-Fi
Android 10 or later Wi-Fi
Windows 11 or later Wi-Fi

When acquiring a new mobile device, you should always purchase the latest model to ensure the longest useful life.

Printing from an iPad requires an AirPrint-capable printer. Refer to Apple’s AirPrint Basics page for more information about AirPrint.

Internet Bandwidth Requirements

Business-grade Internet connectivity is required. The following table shows the minimum and recommended bandwidth speeds. For the best experience, meet or exceed the recommended bandwidth speed.

Number of
Practice Users2		 Minimum
Bandwidth Speed		 Recommended
Bandwidth Speed
1–5 5 Mbps download
3.5 Mbps upload		 10 Mbps download
5 Mbps upload
6–10 10 Mbps download
5 Mbps upload		 20 Mbps download
10 Mbps upload
11–15 20 Mbps download
10 Mbps upload		 30 Mbps download
15 Mbps upload
16–20 30 Mbps download
15 Mbps upload		 50 Mbps download
20 Mbps upload
21+ 50 Mbps download
20 Mbps upload		 100 Mbps download
25 Mbps upload

To verify your practice’s bandwidth, go to Speakeasy Speed Test and select the city closest to you. If your bandwidth does not meet the minimum requirements for your practice type, contact your Internet service provider.

Wireless Router Requirements

You will need a router to connect your iPad to the Internet wirelessly. Select a business-grade router and enable wireless security and encryption for HIPAA compliance. For the best experience, meet or exceed the optimum recommendation.

 

Minimum

Optimum

Wireless standard

802.11n

802.11ax

Access points3

One per 3,500 sq. ft.

One per 2,500 sq. ft.

In addition, we recommend having a 4G LTE cellular hotspot available as a secondary Internet connection. While the cellular hotspot is useful in emergencies, you will notice dramatically slower performance, and it is not intended for daily use.

Document Printer Requirements

A business-grade PCL5e-compatible laser printer is required to print CMS 1500 forms.

Label Printer and Barcode Scanner Requirements

The following label printers and barcode scanners are compatible with Encompass™.

Component Model

Label Printer

SATO WS408TT

SATO CG408TT (Discontinued)

Barcode
Scanner

  • Datalogic Gryphon GM4132 Wireless (Part# GM4132-BK-910K1)

  • Datalogic Gryphon GM4130 Wireless (Part #GM4130-BK-910K1 and Part #GM-4130-WH-910K1))
  • Datalogic Heron HD3130 Wired (Part #HD3130-BKK1B and Part #HD3130-WHK1B)
  • Symbol LS2208-SR20007R-UR USB (Discontinued)
  • NADAMOO 433Mhz Wireless
  • Inateck BCST-70 Wireless

Note that you can use any barcode scanner programmed to read the Interleaved 2 of 5 format with Encompass™.

Footnotes

1 Ensure your operating system also meets the requirements of any diagnostic or imaging equipment attached to the computer.

2 Number of users is based on the number of practice users (doctors, staff, and patients) simultaneously using Encompass (including practice management, EHR, and kiosk) at the practice location.

3 Work with your certified network technician to determine the number and placement of access points required for optimum wireless coverage.