Using Electronic Patient Recalls

The Eyefinity Electronic Patient Recalls require an additional fee and setup by Eyefinity. For information on how to get started, see our website.

Electronic patient recall messages are sent to patients based on the recall types and schedules you set up in Encompass Administration. Messages are sent weekly on Tuesday, Wednesday, or Thursday. Only patients who do not have a future appointment scheduled receive recall notifications. Your practice receives a results report that lists all patients who were sent a recall.

Before using Electronic Patient Recalls, you need set up recall types and assign recalls to patients in Encompass. For more information, see Setting Up Electronic Patient Recalls.

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