Managing Access to Patient Medical Information

Patients have the ability to restrict access to their medical information and prevent it from being distributed without their permission. The instructions below describe the steps patients must take as well as those that must be taken by providers.

Only providers will see the Patient Request button - staff members will not be able to view and respond.

What do you want to do?

  1. Log in to your Connect EHR account.
  2. Click the Patient Medical Information drop-down.
  3. Click the Manage Data Restrictions button.
  4. On the following screen, click the check boxes of any information items you want to restrict.
  5. Click Submit Restriction Request.
  6. On the Confirm Send Request window, click the Send Request button.

Any provider can log in to view patient access requests, regardless of which provider a patient is working with.

  1. Log into ExamWRITER.
  2. Click the Patient Request button, which highlights green if a patient has submitted a request.

    A Connect EHR window opens to the specific patient who submitted the request.

  3. Click Accept or Reject.

    Any future CDAs sent for that patient immediately no longer include the data patient indicated for removal, but their data stays in the health summary for the patient to see.