Viewing the Status of Refills
- Click eRX Status on the ExamWRITER main window toolbar.If you are not logged into ExamWRITER as a physician, ensure that the correct user is selected from the User ID drop-down menu, enter the password associated with the user ID in the Password field if necessary, and click Login. You must be a registered ExamWRITER ePrescribing interface user to log in to the interface.
The ePrescribe Status window opens. If pharmacies have submitted refill requests electronically, the number of refill requests is noted.
- Click Refills.
The ExamWRITER ePrescribing interface opens and displays all of the refill requests submitted electronically from pharmacies.
- To view renewal requests for another provider or all providers, select All Providers or the provider’s name from the View Messages For drop-down menu.
- Complete an action for each prescription that you want to refill.
- (Optional) Record Response Notes to Pharmacist and Office Comments. Do not record clinical information. Use these fields only for communication notes between the pharmacist and office.
- If you are a physician, enter your signature password and click Send.
The prescription refill is sent to the pharmacy and the number of renewal requests is decreased.