Logging into the Provider Portal

The provider portal looks like many web-based email programs. After your log in, you can review and send secure messages.

1. Open the Google Chrome web browser and go to https://providerportal.eyefinity.com.

   OR

   In the ExamWRITER Administration main window, click Tools and select Eyefinity Practice Portal.

2. Log in with your provider portal user name (External ID, which is also your NPI number); password; and practice name, or abbreviation, if one is set up.
   • Your initial practice administrator password was established by Eyefinity Customer Care. If you forget your portal user name and password, contact Eyefinity Customer Care at 1.800.942.5353.
   • Do not select the Request Emergency Access check box.
   • For more information about retrieving forgotten portal user names or about changing passwords, go to Setting Up and Managing Provider Portal Accounts.