Activating and Deactivating Products

Inactive products are not regularly kept in inventory at the store locations, nor are they ordered from a vendor when units are sold. Items marked as inactive do not appear in product order search results.

Only users in distribution centers and the administrative location can activate and deactivate products in the Products window.

  1. Open the Products window. For more information, go to Opening the Products Window.
  2. Select a product from the Product Type drop-down menu.

    Frame and lens add-ons are included in the Other and Lens Treatment product types.

  3. Enter additional search criteria and click F2 - Find or press Enter to search for and find an existing product. For more information, go to Finding Products and Services.
  4. Click the Product Details tab.
  5. Select an existing line.
  6. Select the Inactive radio button if you want to deactivate the product; deselect the Inactive radio button and select one of the other available radio buttons if you want to activate the product.

    Inactive products will only appear in product search results when you select the Include Inactive Items check box prior to performing the search.

  7. Click Save and select one of the following options:
    • Save to save the information and keep the Products window open.

    • Save and New to save the information and create a new product.
    • Save and Exit to close the Products window.