If you are using a SQL database, your data backup provider or certified operating system and networking technician will need to know the SQL server instance and database name to be able to properly set up the backup system.
To determine your SQL server instance and database name, perform the following steps:
- Open OfficeMate or ExamWRITER.
- Click Help.
- Click About OfficeMate, About ExamWRITER, or About Administration, depending upon which software you have open.
The About window opens.
- Look for the Server and Database Name information.
- Tell your data backup provider or certified operating system and networking technician the SQL server instance and database name. Additionally, tell your provider or technician to backup the audit database if you are using version 10.0 or above.