In addition to backing up your database, you must also back up critical files that are stored in your DATA folder. The DATA folder contains such files as eDocuments, electronic claims, etc. Your data backup provider or certified operating system and networking technician will need to know the location of your DATA folder to be able to properly set up the backup system.
To determine the location of your DATA folder, perform the following steps:
- Open OfficeMate or ExamWRITER.
- Click Help.
- Click About OfficeMate, About ExamWRITER, or About Administration, depending upon which software you have open.
The About window opens.
- Look for the Shared Dir or Data Dir information to determine the location of the DATA folder.The DATA folder is usually located at \\Server\OfficeMate\DATA or \\Server\OMATE32\DATA.
- Tell your data backup provider or certified operating system and networking technician where your DATA folder is located.