Processing Returns in AcuityLogic DC

You can process inventory returns created in AcuityLogic POS or AcuityLogic DC. You can indicate whether items should be added to the distribution center inventory, returned to the vendor, or written off.

To process returns

  1. Click Stock and select Return Center.

    The Return Center window opens.

  2. Search for returns by item type, receipt status, return date, stock receipt number, office that send the return, or transfer reason.
    Do not select Contacts in the Item Type drop-down list. AcuityLogic does not support returns for contact lenses.
  3. Click the Expand (+) icon to view the items in the return.
  4. Select one of these options from the drop-down list:
    • Edit— Enables you to reconcile each item manually. The total you enter in the three columns cannot exceed the number displayed in the Receipt Quantity column.
    • Receive All— Adds all returned items to the Received Quantity column. The number of items in this column represents the number of items that will be added to the distribution center inventory.
    • Return All to Vendor— Adds all items to the Return to Vendor column. The number of items in this column represents the number of items that will be returned to the vendor.
    • Write Off All— Adds all items to the Write-off column. The number of items in this column represents the number of items that will be written off.
    • For items that must be returned to the vendor, AcuityLogic creates an open vendor return. If an open vendor return for the vendor already exists, AcuityLogic adds the items to the existing vendor return.
    • The items to return to the vendor are added to the distribution center inventory and removed after the vendor return for the items is printed.
    • The items to return to the vendor must be assigned to the vendor in AcuityLogic Admin. See Adding and Modifying Vendors.
    • The items to write off are added to the distribution center inventory and removed after you save and complete the return. To write items off, you must set up a default write-off reason in AcuityLogic Admin.
  5. Click Save and then click OK in the dialog box that opens to complete the return.
  6. Click Print to print the stock receipt.

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