Release Notes

Latest AcuityLogic On-Premises Release

AcuityLogic On-Premises 8.37 will be available mid-February. Please work with your account manager to schedule a time for installation. For information about release enhancements and fixed issues, see What's New in AcuityLogic 8.37 for On-Premises Users.

Enhancements in 8.37

Change to Remake Types Setup

We've replaced the Do not create claim check boxes in the Remake Types setup screen with Create Claim check boxes. Now these check boxes indicate which remake types will generate claims, where previously they indicated which types would not generate claims.

With this release, we have automatically updated the check boxes to maintain your existing functionality — a claim is created when the box is selected and there is a change in the receivable amount. No action is required on your part unless you would like to make changes to how your remake types currently work. See Setting Up Remake Types for more information.

Retry Failed Claims Up to 12 Months Old

The Retry Claims feature now works for failed claims that are up to 12 months old. Previously, you could only retry claims that were older than 90 days.

Improved Carrier Payment and Patient Payment Editing Windows

We've made the following updates to the carrier payment and patient payment editing windows:

  • The windows have been renamed Edit Carrier Payment and Edit Patient Payment to correctly reflect that you are editing a payment, not entering a new one.

  • In the Edit Carrier Payment window, if any amounts have been applied to claims, the Carrier and Payment Type fields are no longer editable. This change prevents errors due to incorrect or mismatched information.

Key Fixed Issues

  • When mapping products, you can now map and price Other items (exam, accessories, fees) and search for an item or select from the drop-down without receiving an error.

  • We corrected an error that displayed while activating diagnostic contact lenses; previously, when you selected the active checkbox, an error displayed; however, the lenses would save as active.

  • When adding VSP insurance to an eyeglass order, the window prompting you to select a valid VSP lab now lists all valid labs. Previously, the drop-down list would be empty.