Updating Your Identity Verification for EPCS

If you electronically prescribe controlled substances (EPCS), you must update your identity verification information prior to January 1, 2022. This identity verification process is required as part of an ID.me security update. ID.me is the identify verification services that enables EPCS within Eyefinity EHR.

Upgrading your identity verification takes only a few minutes.

Providers who don't update their identity verification information, will not be able to electronically prescribe controlled substances on or after January 1, 2022.

Gathering the required materials

To get started you'll need the following:

  • Mobile phone or computer with camera (you'll need to be able to sign into the Eyefinity EHR web application on this device)
  • Email address that you registered with ID.me and your ID.me password
  • Photo ID (e.g., driver's license, passport, passport card, or state ID card)
  • Social Security number

Upgrading your EPCS identity verification

Once you have the items listed above, here's how to upgrade your identity verification:

  1. Log into the Eyefinity EHR web application as a provider.
  2. Click the Preferences link in the upper-right corner of the page.
  3. Click Upgrade My Identity Verification.

    The ID.me login page opens.

  4. Sign in to your ID.me account with the email address associated with your ID.me account and password.
  5. Complete the multifactor authentication.
  6. Upload a copy of your photo ID and take the selfie.
  7. Follow the on-screen instructions to complete the process.

Once you complete the on-screen instructions, your ID.me account's security is upgraded and may continue e-prescribing controlled substances.

To learn more about requesting EPCS access, go to Setting Up Electronic Prescribing of Controlled Substances.