Reviewing Messages

The Configuration Manager retains the information, or messages, transmitted between OfficeMate and Eyefinity EHR according to your settings. Review messages to examine the specific information that is exchanged between OfficeMate and Eyefinity EHR.

1. Open the Integration Manager.

   For more information, go to Opening the OfficeMate Integration Manager.

2. Click the Message Viewer tab.
3. Filter the messages using the following methods:
   • Select a transaction type from the Type Filter log drop-down menu.
   • Select a message status from the Status Filter drop-down menu.

     Status	Notes
     Unknown	The initial status of patient and schedule data from OfficeMate. These messages are almost immediately assigned another status.
     Received	The exam data was received from Eyefinity EHR. The next stage is Processed or Error.
     Sent	OfficeMate sent patient data to Eyefinity EHR. If the patient data can’t be sent, the status is Error.
     Processed	The message received from Eyefinity EHR, processed, and entered into OfficeMate. The next stage is Acknowledged or Error.
     Acknowledged	OfficeMate received and processed an exam from Eyefinity EHR and sent an acknowledgment to Eyefinity EHR. This is the last stage.
     Error	The patient data could not be sent from OfficeMate to Eyefinity EHR or exam data from Eyefinity EHR could not be processed by OfficeMate.
     Unsent	The patient data will be sent from OfficeMate to Eyefinity EHR at the next polling interval as specified on the Configuration tab.

   • Enter a word in the Search text box and click Update Search.
4. Click the arrow buttons to view additional results.
5. Click Export Logs to save the log as a CSV file.