What's New in Eyefinity Encompass 7.13

Released March 17, 2026

Training Sandbox Released February 13, 2026

This page describes the enhancements, fixes, and known issues in the latest Eyefinity Encompass™ release.

Release Highlights

Here are the top highlights of this release:

Refill a Prescription from within a Visit

You can now refill prescriptions within a visit with a new Refill link appearing in the Rx section of the Visit Overview on the web, or in the Detailed Visit Overview in the iPad app. This option streamlines the process of prescribing routine medications for patients and allows you to seamlessly incorporate the prescription into billing for the visit. When you refill a prescription in a visit, the original diagnosis associated with the prescription plan from the previous visit is added to the current visit. If the diagnosis has already been documented in the current visit, the prescription is added to the Plan for that diagnosis. Printed prescriptions and e-prescriptions in a pending status can't be refilled in this workflow.

There are some limitations. You can only use this feature if

  • prescriptions have been written in Encompass EHR by the provider conducting the visit;
  • prescriptions have been electronically prescribed, sent to a pharmacy, and have an associated diagnosis when previously prescribed; and
  • controlled substances and compounds are not included.

Mark Pupils, Motility, and Visual Fields as Normal with One Click

With just one click, you can now mark pupils, motility, and visual fields as normal when using the single screen workflow in the web application. Locate the new link in the Vision Summary section and save yourself multiple clicks.

Use Additional PDF Manager/Kit Smart Tags

We added additional PDF Manager/Kit smart tags for patient, visit, and workers' comp data. This will result in less administrative work for you as more precise data is pulled from patient records into the appropriate carrier-specific and state-mandated forms.

Select Specific Providers and Locations on CCDAs for Health Information Exchanges

We added the ability to select specific provider or location CCDAs to automatically send as part of Health Information Exchanges upon visit finalization. Previously, the default setting automatically sent visits documented by all providers at all locations. To change this setting, follow the instructions below:

  1. Log in to the Encompass web application as an administrator.
  2. Locate the Transition of Care (HIE) section and click Manage Transition of Care (HIE).
  3. Select an HIE from the list, or click Subscribe to HIE to add one.
  4. Select the HIE Name and if you select specific facilities or providers, type their names in the search box, then click Save.
  5. If you select an existing HIE, click the edit link to update your preferences.

Quickly Select Polycarbonate for Glasses Prescriptions

You can now send your recommendation for polycarbonate lenses to the practice management system. We added a Polycarbonate toggle in the Doctor Recommendations section of the Final Rx. You have multiple ways of quickly selecting polycarbonate lenses:

  • Open the Patient Overview, locate the Vision Exam section, and tap Manage.

  • Tap the Refractions tab and in the Add Refraction drop-down, select Final Glasses Refraction.

  • Swipe up in the RX Details tab to locate the Polycarbonate toggle.

  • Open a patient visit and locate the Vision Summary section.
  • In the Add Tests drop-down, select Refractions to enter a new refraction and click Create Final Rx

    OR

    Select an existing manifest refraction and click Create Final Rx.

  • Click the Additional Details tab and scroll down to locate the Polycarbonate toggle.

iPad and Web Enhancements

The following enhancements apply to both the iPad app and the web application:

Streamline Sending of Medication Prescriptions

To streamline the sending of prescriptions, you can now send both controlled substance and noncontrolled medications in the same workflow. Previously, controlled and noncontrolled medications had to be prescribed separately, requiring you to go through the complete workflow multiple times. If one of the prescriptions is a controlled medication, the prescribing doctor must enter their EPCS credentials to send the prescriptions to the pharmacy.

Reference Lab Result Data in the CC/HPI Section

You can now reference lab result data directly within the CC/HPI section of a patient visit. Previously you could only reference lab results entered manually, but not results sent electronically.

Create Filtered Referral Notes

You now have the ability to create a filtered referral note in Direct Mail if there is Sensitive Health Information (SHI) in a referral plan you add to a visit. Referral notes containing SHI will be filtered out, enabling you to send the rest of the information without impediment. The CCD containing the filtered referral note will exclude the reason for the referral if that reason is sensitive.

Add New Diagnoses in the Associate and Send Window

We added the ability to add a new diagnosis in the Associate and Send window when ordering labs to help you ensure accuracy and billing. Previously you could only select diagnoses that were already documented in visits, or you had to exit the orders log workflow and return to the visit overview to add a new one. New diagnoses added through the Add New Diagnosis link in the orders log workflow are saved to the visit.

iPad-Only Enhancements

  • You can now print results directly from your iPad by tapping Print when you open an attachment.

  • To match the same functionality available on the web application, you can send multiple images from Image Management on your iPad to Encompass EHR.
  • Signatures, text, and drawings on patient consent forms are now rendered permanent upon saving to the patient chart. This adds a measure of security that mitigates the risk of manipulation of this information after saving it.

Administration Enhancements

  • You can control whether or not Managing Provider Facility, Provider, and Performed Date fields on inbound faxes are visible to make it easier to classify and find faxes. You can change these settings by following the instructions below:
    1. Log in to the Encompass web application as an administrator.
    2. Locate the Firm Settings section and click Manage Firm Preferences.
    3. Locate the Document Management/Received Faxes section and click the Enable Required Provider, Managing Provider Facility, and Performed Date checkbox to turn these required fields on or off as desired.
  • You can now specify which doctors can edit finalized visits. To do so, follow the instructions below:
    1. Log in to the Encompass web application as an administrator.
    2. Locate the Firm Settings section and click Manage Finalized Visits.
    3. Locate the Manage Finalized Visit Notes Editing section and search for or locate users.
    4. Click the Enable or Disable link next to the user's name to change their ability to edit finalized visits.

    You can enable or disable multiple users at once by selecting the checkboxes next to user names and clicking Enable Selected Users or Disable Selected Users at the top of the list.

    Additionally, you can turn the editing of finalized visits functionality on or off by selecting the Enable Editing checkbox at the top of the Manage Finalized Visit Notes Editing section.

  • We removed the option to prevent users from finalizing visits, a feature we added in the 7.11 release, when there are missing or invalid ICD-10 codes. A warning will display to alert you of missing or invalid ICD-10 codes, but you'll be able to bypass it to finalize visits.
  • Provider NPI is now a required field for changing a user's role to "Doctor." This will help you ensure that the correct provider with the proper credentials is selected when updating permissions within your practice.

Regulatory Enhancements

Fixed Issues

  • We fixed the sticky functionality in OfficeFlow to make it easier to quickly switch between the provider vs. room view. To further facilitate this process, we also added All Occupied Rooms, Preferred Rooms, and Preferred Providers shortcut links to the OfficeFlow filters bar. Technicians will see Preferred Providers, while doctors will see their own name.
  • We corrected an issue occurring in the iPad app that made the Send Charges button disappear after overriding bills. Now you'll be able to send charges on overridden bills once more.
  • Provider selection drop-down menus in the MIPS dashboard now show Taxpayer Identification Numbers (TINs) for providers who have been disabled in the system and have no encounters for the previous year.
  • We fixed an issue that showed orders for surgery as sent when they were never actually sent and still required additional work.
  • We fixed an issue where overriding the bill in a visit note resulted in the Send Fees button no longer displaying.
  • We partially resolved an error that occurred when users try to open Image Management within the Encompass app. Some users may occasionally experience errors. We're working to completely resolve the issue.

Known Issues

We're investigating these issues and working to resolve them as soon as possible.

  • We're aware of an error impacting users of a specific version of the Equipment Interface. Resolving this error requires you to uninstall and reinstall the Equipment Interface in Windows:
    1. In the Windows task bar, search for Add or Remove Programs.
    2. Uninstall the Eyefinity EHR Equipment Interface. If multiple instances are present, uninstall all instances.
    3. Reinstall the Eyefinity EHR Equipment Interface by following the instructions: Installing the Equipment Interface.

Encompass 7.13.2.2 Update

Released March 19, 2026

This hot fix resolves the following issues:

  • We fixed minor issues that were occurring with Interfax and the Firm Admin calendar.
  • We corrected an issue that prevented selections made on the Assign to Staff drop-down in chart notes from saving properly.

Encompass 7.13.3 Update

Released March 20, 2026

This web update includes the following enhancements and bug fixes:

  • We fixed an issue with the Quick List that only displayed the first page with no option to navigate to subsequent pages.
  • We resolved a rare issue where a patient's birth sex was reverted to 'Unknown' without action taken by users to change it.
  • We fixed an issue where all body locations associated with a diagnosis were deleted when removing one body location under Impressions and Plans. Now, only the selected location is deleted when removing body locations.
  • We resolved an issue that removed the patient name from the subject line of intramails sent from specific tabs in the patient's chart.

Encompass 7.13.3.1 Update

Released March 22, 2026

This hotfix sets the MIPS registry submission deadline to March 26, 2026.

Encompass 7.13.3.2 Update

Released March 26, 2022

This hotfix includes minor bug fixes and performance improvements.

Encompass 7.13.4 Update

Released March 27, 2026

This hotfix includes minor bug fixes and performance improvements.

Encompass 7.13.5 App Update

Released March 20, 2026

This optional app update resolves the following issues:

  • We corrected an issue that caused crashes to occur when using custom keyboards with iPads.
  • We fixed an issue that prevented the body location for a chief complaint from displaying on the body atlas in the ocular exam.

Encompass 7.13.5 Update

Released April 1, 2026

This medical update includes the following content:

  • We updated the HCPCS codes to reflect the CMS quarterly update for the following Repair Note plan:
    • Ac wrap (Q4422)
    • Biobrane (A2043)
    • Biolab tri wrap fl (Q4423)
    • Biolab wrap flow (Q4418)
    • Biolab wrap flw lt (Q4419)
    • Biolab wrap solo (Q4421)
    • Curamatrix (Q4440)
    • Dermbnd chn, chx (Q4429)
    • Dermbnd dln dl+ dlx (Q4427)
    • Dermbnd sln sl+ slx (Q4428)
    • Dermbnd tl+ tlx (Q4426)
    • Foundation drs+ duo (A2041)
    • Foundation drs+ solo (A2042)
    • Instagraft (Q4439)
    • Novashield or novogen wound matrix (A2045)
    • Pretect (Q4438)
    • Renati ac membrane (Q4436)
    • Renati membrane (Q4435)
  • We added a Medication Discarded/Wasted free text field in the Details tab for the following plans:
    • Intravitreal Triesence
    • Intravitreal Injection
  • We added the following wound care options in the Details tab of the Incisional Biopsy plan:
    • Neopolydex ointment
    • Erythromycin ointment
  • We fixed an issue where the 79 modifier did not append to the CPT 66030 code while a patient was in an active Global Period.

Encompass 7.13.5.1 Update

Released April 3, 2026

This hotfix includes minor bug fixes and performance improvements.