Restricting Access Locations
Encompass enables practice administrators to limit the locations where users can access the software. This means administrators can limit users so they can access to Encompass only while connected to the practice's network or VPN. To restrict access by location, you will need a comprehensive list of IP addresses, separated by commas or spaces.
What do you want to do?
Open the Edit Firm Security Policy page- Log in to the Encompass web application as an administrator.
- Locate and expand the Security Policy card.
The card displays the current security policies.
- Click Edit Security Policy.
The Edit Firm Security Policy page opens.
Restrict practice user access locations- Open the Edit Firm Security Policy page. To learn how, go to Open the Edit Firm Security Policy page.
- Locate the Non-Administrator Login Policy section.
- Paste a comprehensive list of allowed IP addresses in the text box.
You must enter individual IP addresses. IP ranges are not accepted.
Practice administrator and patient portal accounts are not restricted by this list.
- Click Save.
- Test the restriction by attempting to log in as a practice user from IP address not included on the allow list.
Restrict patient portal access locations- Open the Edit Firm Security Policy page. To learn how, go to Open the Edit Firm Security Policy page.
- Locate the Patient Portal Login Policy section.
- Paste a comprehensive list of allowed IP addresses in the text box.
You must enter individual IP addresses. IP ranges are not accepted.
Practice administrator and patient user accounts are not restricted by this list.
- Click Save.
- Test the restriction by attempting to log in as a patient from IP address not included on the allow list.