Setting Up Patient Default Communication Preferences

You can set the default communication preferences selected when you create new patients.

Changes you make to these defaults do not change the communication preferences already selected for existing patients, they apply to new patients only. You can change the selections for individual patients at any time in Front Office. For instructions, see Recording Contact Information.

Changes to these settings update the communication settings in Eyefinity Electronic Patient Notifications. They do not update the settings in any of our third-party patient communication partners (such as Solutionreach, Demandforce, 4PatientCare, Nexus, and Weave). The ability to share these expanded preferences with our partners will be added in the near future.
  1. From the menu, select Preferences and then Patient.
  2. Under Patient's Default Communication Preferences, select the methods you want to use as defaults for the following communication types.
    • Recalls - recall notices
    • Appointment - reminders for upcoming scheduled appointments
    • Product Pick Up - notifications that orders are ready for the patient to pick up
    • Marketing Promo - marketing and promotional information
    • Education - health education information

    You can select any or all of the communication methods, or leave all the check boxes deselected if you do not plan to send a particular type of communication to your patients.

  3. Click Save.