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Deleting Payments

You can delete a payment only when none of the payment amount has been posted toward a claim. The Payment Amount must equal the Outstanding amount.

To delete a payment:

  1. Open the Carrier Payments or Patient Payments screen for a claim.

    For more information, go to Opening and Navigating the Carrier and Patient Payments Windows.

  2. Click Delete Payment.
  3. In the dialog box, click OK.