Removing Payments from Remittances

You can remove the payment posted to a claim for a remittance in the Ready to Review or In Review status. Claim adjustments or line item status updates are reverted when you remove the payment posted to a claim. Remittances in Posting or Posted status cannot be changed.

1. Open the Remittance Details window for a remittance. For more information, go to Opening and Navigating the Remittance Details Window.
2. Click the Completed tab.

3. Click the Remove icon in the Claim Number column next to the payment you want to remove.

   A review window opens with remittance details for the payments.

4. Click Yes.

   Eyefinity Practice Management removes the payment and moves the claim back to the Not Applied tab.