Searching for Remittances (ERA)

Remittances are automatically downloaded from the carriers you have set up at a scheduled time as part of an integration. You can search for remittances by filtering them based on remittance status and by using search criteria.

1. From Claims Management, click Process Payments and select Electronic Remittance Payment.

   The Electronic Remittance Payment window opens.

2. Select a remittance status to display the remittances with that status.

   Remittances with the Ready To Review status are displayed by default

   The number of remittances that currently have a specific status is displayed in parenthesis.
   
   The number of remittances that currently have errors for each status is displayed in red.
   
   Select Processing Error to review a list of remittance download errors. For more information about remittance download errors, go to Reviewing Remittance Download Errors.

   

3. Select a carrier from the Carrier drop-down list or enter the payer ID for the carrier in the Payer ID text box to search for remittances by carrier.
4. Enter the remittance number in the Remittance # text box, if needed.
5. Enter or select a date range in the Remit Date and To fields, if needed.
6. Click Search.

   The remittances with the selected status that meet your search criteria display.