Log into the provider portal as a practice administrator. For more information about logging into the provider portal, go to Logging into the Provider Portal.
Click My Account in the upper-right corner of the page to edit the administrator’s account information.
If desired, modify the Display Name, First Name, Last Name, and Email Address.
If you modify the provider's name, be sure to also edit this information in the Resources Setup window (Provider tab) in OfficeMate.
Select the Poll Direct Mailbox check box so that the administrator is able to send direct messages to other providers.