Reading and Managing Received Secure Messages

1. Log into the provider portal. For more information about logging into the provider portal, go to Logging into the Provider Portal.
2. Click Secure Messaging.
   The number in parentheses in the Secure Messaging menu indicates the number of unread secure messages in your inbox.
3. Click on the subject of a message to open and read the message.
   Unread messages appear with bold message subjects.
4. Complete one of the following tasks, if desired:
   • Click Reply to reply to the secure message.
   • Click Discard Message to discard the message. To view previously discarded messages, click Disregarded. Note that in order to preserve audit integrity, secure messages cannot be deleted.