Setting Up Your Direct Mail Address Book

You can add direct mail addresses to your practice’s portal address book or to your provider portal's address book to make sending secure messages easier and faster.

1. Log into the provider portal. For more information about logging into the provider portal, go to Logging into the Provider Portal.
2. Click Direct, select Direct Outgoing, and select Direct Addresses.
3. Type the Direct Mail Address (required), Provider NPI, Display Name (required), and Provider Name.
4. Select the Add to My Address Book check box to add the address to your provider portal address book.
5. If you are logged in as a practice administrator, select the Add to System Address Book check box to add the address to the your practice’s address book.
6. Click Add.