Changing the Order Delivery Options

You can assign a ship-to location if the patient would prefer to pick the order up from another location within your practice or would prefer to have the order shipped to his or her home or another address. By default, the order is shipped to your current practice location. To change the ship-to location, perform the following steps:

  1. Open the Eyewear Order, Soft Lens Order, or Hard Lens Order window and find and select the order that you want to edit. For information on opening the Eyewear Order window, see To open the Eyewear Order window. For information on opening the Soft Lens Order window, see To open the Soft Lens Order window. For information on opening the Hard Lens Order window, see To open the Hard Lens Order window.
  2. Click the Lens Order tab.
  3. Click Ship To.

    The Ship To window opens.

  4. Select a destination for the completed order:
    • Select the Patient to pick up radio button to ship the order to your current practice location.
    • Select the Ship to patient address radio button to ship the order to the patient’s address on file.
    • Select the Ship to store radio button and select another practice location from the drop-down menu.
    • Select the Ship to other address radio button and type the address in the fields provided.
  5. Select a shipping priority from the Shipping Method drop-down menu.
  6. Select a carrier from the Ship Via drop-down menu.
  7. Click Save to save your changes.
  8. Continue to create or edit the order. Refer to the section applicable to the type of order for more information: