Submitting Frame Orders

1. To record Rx/lens orders, complete the instructions in Ordering and Tracking Prescriptions.

   

2. Click the Frame Order tab and complete the instructions in Ordering and Tracking Prescriptions.
   If you are ordering the frame from VisionWeb, select the VisionWeb radio button.
3. Click VisionWeb and select Submit Order to submit your eyewear order to VisionWeb.

   

   The VisionWeb order confirmation window opens.

4. If the order is correct, click Yes; otherwise, click No and repeat steps 1–3.
   If the Invalid Frame Product Code/UPC Number Warning window opens, click Yes to search for a frame on the VisionWeb website, click No to not order a frame from VisionWeb, or click Cancel to enter a valid product code/UPC number.

   The VisionWeb Login window opens.

5. Type your username in the User Name text box and type your password in the Password text box.
6. Click Login to VisionWeb.
7. Select a supplier from the Spectacle Suppliers drop-down menu and click Submit Order.

   The VisionWeb Site for Patient Eyewear window opens and displays the patient information and frame description.

8. Select a drop-ship location from the Drop-Ship Location drop-down menu.
9. Select a shipping method from the Shipping Method drop-down menu.
10. Click Save to Pending Orders to save the order or click Send Order Now to send the order to VisionWeb.

    An order confirmation window opens and displays a Vision Order #.

11. Verify the information on the order confirmation window is correct and click Continue and order Spectacles.

    The VisionWeb frame order number is displayed on the patient’s OfficeMate Eyewear Order window in the VisionWeb Order No. Frame box.

    To view order details, click the ? next to the VisionWeb frame order number on the patient’s OfficeMate Eyewear Order window.
12. Follow the instructions in Submitting Spectacle Orders to submit spectacle orders.