Your patients can view, print, and download their prescription online, saving you and your staff time.
The PatientNavigator displays only valid final prescriptions written by doctors in your practice. If there are no valid prescriptions, the system prompts the user to make an appointment.
Here's how patients can access their prescriptions:
-
The patient navigates to the practice website and clicks View Prescription.
-
The system prompts the patient to enter their First Name, Last Name, Phone Number, and Date of Birth.
-
When the patient clicks Next, the system prompts the patient to select a verification method using contact information pulled from the patient’s demographics and communication preferences in Encompass practice management.
- When the patient clicks Next, they receive a verification code by text, voice call, or email.
- The patient enters the Verification Code and clicks Continue.
- The PatientNavigator displays the patient's active prescriptions.
The Browse Frames and Order Contacts buttons are only available if you practice offers these online options.
- The patient clicks View Rx to view the prescription.
From here, the patient is free to download and print the prescription as needed.