Generating the Front Office Patient Mail Check Refunds Report

The Mail Check Report shows refunds or credit balances sent to patients. The report shows transaction numbers, order IDs, and employee names, along with subtotals for each office and provides a grand total for all offices. You can also print a summary report that lists the subtotals for each office and the grand total only. For information on using this report to reconcile your monthly transactions, go to Understanding Key Financial Reports in Eyefinity Practice Management

  1. Click Reporting and select Standard Reports.
  2. Click Accounting Reports.
  3. Click Front Office Patient Mail Check Refunds.
  4. Select the appropriate date criteria.
  5. Select By Date Range to enter a date range to print, or select dates from the calendar.
  6. Select By Month & Year and enter the month and year, or click the Calendar button to select the date.
  7. Select one or more Office(s) to include on the report.
  8. To print the summary report instead of the detail report, select Show Mail Check Summary.
  9. Click Generate Report.

    The report opens in a new window. For detailed information on the data included on the report, go to Front Office Patient Mail Check Refunds Report.

    If the report does not open, check to make sure your browser is set to allow pop-up windows. For instructions, see Enabling Pop-ups
  10. To export the report, perform one of the following steps:
    • Click Export to PDF to open the report as a PDF file.
    • Click Export to Excel to open the report as an Excel spreadsheet.