Viewing Incoming Archived Documents

1. Log into the provider portal. For more information about logging into the provider portal, go to Logging into the Provider Portal.
2. Click Direct, select Direct Incoming, and select Incoming Archive.
3. View and filter, if desired, incoming archived documents. All incoming archived documents will appear in reverse chronological order, sortable by column. By default, documents are filtered to only display those from the previous one week period.
4. Click on a message to expand the message content and display attachments.
5. If desired, click Move to Incoming to move the message back to the Incoming Document Center. For more information on viewing incoming documents, go to Viewing Incoming Documents.