Viewing Incoming Documents

1. Log into the provider portal. For more information about logging into the provider portal, go to Logging into the Provider Portal.
2. Click Direct, select Direct Incoming, and select Incoming Document Center.
3. View and filter, if desired, incoming documents. All incoming documents will appear in reverse chronological order, sortable by column. By default, documents are filtered to only display those from the previous one week period.
4. Click on a message to expand the message content and display attachments.
5. If desired, click Move to Archive to archive the message. For more information on viewing archived documents, go to Viewing Incoming Archived Documents.