Setting Up Encompass EHR (Doctors)

As a prescriber of glasses and contact lenses, there's not much you need to do prior to seeing patients to comply with the Eyeglass and Contact Lens Rules. If your practice wants to enable patients to access their prescriptions through the patient portal, you will need to upload an image of your signature to Encompass. Using the Encompass EHR app is the easiest option.

What do you want to do?

You can draw your signature directly in the Encompass iPad app and save it for later use. Signatures may be printed on eyewear and contact lens prescriptions. This section describes how to digitize, prepare, and add your signature to the Encompass iPad app.

  1. Tap the Account action bar icon and select Preferences.
  2. Tap the My Electronic Signatures tab.
  3. Tap Add Signature.
  4. Sign your name on the screen using your finger or a stylus and tap Done.
  5. Toggle the Signature Permission Settings off as needed:
    • Select Appear on all glasses and contact lens prescriptions to enable your signature to print on eyewear and contact lens prescriptions. If this toggle is off, your signature will not print.
    • Select Appear when others print my prescriptions to allow your signature to appear when other clinicians or staff print your patients' prescriptions. If this toggle is off, your signature will appear only when you print your patients' prescriptions.
    • Select Appear on Valid Glasses and Contact Lens Prescriptions in the Patient Portal to allow patients to print valid prescriptions with your signature from the patient portal. Your signature will not appear on prescriptions that are over 365 days old. Allowing your signature to appear on patient-printed prescriptions helps you reduce the administrative burden of the FTC Eyeglass and Contact Lens Rules.
  6. Tap Done.

Before you can follow these instructions, you'll need an image of your signature. For help creating this image file, go to Adding Your Signature to Eyewear and Contact Lens Prescriptions.

  1. Open the Encompass EHR web-based app and click Preferences.
  2. Click the Upload Signature button.
  3. Locate the signature image file on your computer.
  4. Select or deselect the signature permission check boxes as needed:
    • Select Appear on all glasses and contact lens prescriptions to enable your signature to print on eyewear and contact lens prescriptions. If this box is unchecked, your signature will not print.
    • Select Appear when others print my prescriptions to allow your signature to appear when other clinicians or staff print your patients' prescriptions. If this box is unchecked, your signature will appear only when you print your patients' prescriptions.
    • Select Appear on Valid Glasses and Contact Lens Prescriptions in the Patient Portal to allow patients to print valid prescriptions with your signature from the patient portal. Your signature will not appear on prescriptions that are expired.
  5. Click Save.