Preparing to Submit Maui Jim Orders and Claims

After completing the product and lab set up required in AcuityLogic Admin, VSP network doctors who are authorized Maui Jim retailers can submit Maui Jim lab orders from AcuityLogic POS for both VSP members and private-pay customers. The claims submitted for VSP members can be processed following the same process as other VSP claims in AcuityLogic Billing.

For additional information, see Maui Jim Eyefinity.com User Guides & Videos. Contact Maui Jim customer care with questions about Maui Jim Frames.

This section provides setup information and additional details about submitting Maui Jim orders.

Topics include the following:

Preparing for Maui Jim Orders

This table provides a checklist to follow to prepare for submitting Maui Jim orders and claims in AcuityLogic Cloud:

Completed Task For reference, see...

Product Setup

Price and map Maui Jim lenses following your normal process in AcuityLogic Admin.

Setting Up Eyeglass Lenses

 

Price and map Maui Jim frames following your normal process in AcuityLogic Admin.

Setting Up Frames

Lab Setup

Map and configure the Maui Jim lab(s) to your company and offices in AcuityLogic Admin. All Maui Jim lens and sunglass frame orders must be submitted to this lab.

Mapping Labs to Offices

     

Orders

Create Maui Jim orders following your normal process in AcuityLogic POS.

Creating Eyeglass Orders in AcuityLogic POS

Claims

Process and submit claims following your normal process in AcuityLogic Billing.

Processing Claims

 

Ordering Maui Jim Frames and Lenses

You create eyeglass orders using Maui Jim products the same way you do other orders. This table lists the allowable lens/frame/lab combinations for eyeglass orders.

Since AcuityLogic does not prevent you from submitting orders with non-allowable lens/frame/lab combinations, ensure you reference the table when creating orders with Maui Jim products so the orders are not rejected by VSP or the lab.
Frame Lens Lab Notes

Maui Jim Plano Sun1

N/A

N/A

Maui Jim plano sunglasses cannot be submitted with a prescription eyeglass order.

Maui Jim Sun Rx2

Maui Jim Only

Maui Jim Lab

Maui Jim Lab (Non VSP)

Maui Jim Sun Rx frames must have a Maui Jim lens and be sent to the Maui Jim lab.

Non-Maui Jim

N/A

N/A

Maui Jim Sun lenses cannot be ordered with non-Maui Jim frames.

1 Frames without a color "MJRX" and with names that do not start with "MJ" are considered Maui Jim Plano frames and cannot be submitted with a prescription eyeglass order.

2 Frames with a color "MJRX" in the color field are considered Maui Jim Sun frames and can be submitted with a prescription eyeglass order.