What's New in Encompass 7.9

Training Sandbox Released February 18, 2025

Tentative General Release March 4, 2025

Watch the What's New video to see highlighted features in action.

This page describes the enhancements, fixes, and known issues in the latest Encompass™ release.

• iPad and Web Enhancements
• iPad-Only Enhancements
• Web-Only Enhancements
• Regulatory Enhancements
• Kiosk Enhancements
• Fixed Issues
• Known Issues

iPad and Web Enhancements

The RGP/Hybrid Contacts feature is now Specialty Contacts. With a new name, comes an enhanced and redesigned workflow. The first thing you'll notice is OD and OS measurements are now displayed vertically, in two columns, but there's much more than meets the eye! Continue reading to learn more.

Document Specialty Lenses, Including Scleral Lenses

You can now document such parameters as SAG, Skirt, OAD, and HVID for your specialty lens prescriptions. We added these and several other fields to enable you to document a wider range of contact lenses.

Customize the Specialty Lens Screen to Suit Your Needs

You're in control! You can set the visibility and order of specialty lens fields within your own user account. We know every prescriber approaches specialty lenses differently, so Encompass enables you to show the fields that are important to you and change the order in which they appear.

To customize the visibility and order of specialty lens fields, tap the Additional Fields button and perform the following actions:

• Tap the  (plus) to make a field visible.
• Tap the  (minus) to hide a field.
• Tap and drag the  (bars) in the iPad app or the  (arrows) on the web to change the order.

Find Contact Lens Products More Quickly

Search for products without having to first select a manufacturer. Just type the first three letters of the Product name and select it from the typeahead results.

See Contact Lens Prescriptions in One Place

Keep an eye on all a patient's contact lens prescriptions in one place. Soft contact lenses and specialty lenses are no longer displayed on separate tabs.

• Final prescriptions appear under a blue header.
• Trial prescriptions appear under a gray header.
• OD and OS measurements are color coded.
• Only those specialty measurements with values appear—those without values are hidden to reduce clutter.

Print Cleaner Contact Lens Prescriptions

We redesigned the printed contact lens prescription to make it easier to read. Only those specialty measurements with values appear—those without values are hidden to reduce clutter.

Document Plus and Minus Over Refraction Visual Acuity Values

You can now document plus and minus visual acuity values for over refractions within the following areas:

• Wearing Rx
• Soft Contact Lenses
• Specialty Contact Lenses

Previously, you could record over refraction visual acuities without plus or minus values.

Do Even More with Specialty Lenses

With this latest release you have even more flexibility with specialty lenses:

• Send specialty lens trials to the practice management system.
• Create and manage final specialty lens prescriptions from within the Vision Exam, just as you can with soft contact lenses. This enables you to see the soft and specialty lenses in one place. Previously, you had to go to the Glasses & Contacts (G&C) screen to manage RGP/Hybrid final prescriptions.

  

• See more information in one place:
  • We combined the Assessment and Regimen tabs so you have fewer pages to tap through.

    

  • The Visual Acuities section appears directly beneath the lens parameters on Lens Fittings tab. Here, you can document OD, OS, and OU distance, near, and pinhole VAs associated with a lens prescription.

    

  • Start Date and End Date now appear at the bottom of the Lens Fittings tab. These dates automatically populate based on the current date and practice settings.

    

• Select from over 100 new lens products added to the specialty lens catalog.

Indicate Laterality More Quickly

We heard you! You can now select laterality without having to select a specific body location.

1. Document the exam in the Visit Overview on the web or the Advanced Visit Overview in the iPad app.
2. On the Impressions and Plans card, select a diagnosis from the Impressions drop-down menu.
3. Enter as many Plans as needed.
4. Tap Save.

   When a diagnosis requires it, you're prompted to select a laterality.

5. Select Right, Left, or Bilateral.

   

   • You can select multiple lateralities, so if you need to delete one, tap the trash can in the left column.
   • The visit note will say "no diagram" to indicate a body location was not documented.
   • If you prefer to select a body location, tap the Body Atlas tab to see the body image.
   • To copy the same laterality to plans that require laterality, tap Copy Single Body Location to Plans.
6. When you're finished, tap Save.

   This change is implemented in the Visit Overview (web) and Advanced Visit Overview (iPad). If you document an impression in the Ocular Exam, you will still need to select a body location in the Atlas image.

iPad-Only Enhancements

• OfficeFlow now displays more than 100 rooms. Previously if a large practice had configured more than 100 rooms, only the first 100 were visible in the list.

Web-Only Enhancements

• We redesigned the Soft Contact Lens page in the Vision Exam so that it matches the page you see when you document soft contact lenses in the Visit Overview. The new Soft Contact Lens page features the following enhancements:
  • A new responsive page layout means you no longer have to scroll left or right on smaller screens.
  • The required Usage and Status fields are now prominently displayed at the top of the page, which means you're less likely to lose track of those fields.
  • Over refraction data now appears on the same page as the soft lens prescription. Previously, you had to navigate to a different tab to document over refractions.

    

• Save patient activity filters to find visits even more quickly. When you click the Filters button, you now see an option to name your filter preset. Once you have saved a filter, you'll see it listed in the left column for quick access. You'll also see options to create additional filters and edit filters.

  

• Document medication prescriptions directly in the Visit Overview on the web. This functionality was delivered to the iPad in EHR 7.8. The Add RX page in the Visit Overview looks and behaves similarly to how it looks and behaves in the Ocular Exam, but you will now see the Prescribed By and Facility information populated from the exam.

  

• We redesigned the Immunizations tab within the Patient Clipboard. These changes are intended to bring the most frequently used administration fields to the top. These changes will come to the iPad app in a future release.
•   In the OfficeFlow Options page, the Provider drop-down is now sticky, meaning it will default to the last provider you selected.

Regulatory Enhancements

• A new warning prompts you to select a visit when you attempt to reconcile a CCD and no visit is selected. This warning is intended to help you receive MIPS credit for reconciling CCDs.
• We removed the Practice Size radio button from the Improvement Activities report header. The report header now simply displays the practice size you selected when you ran the report.

Kiosk Enhancements

•   Patient waivers now display the logo associated with the appointment location. To set different logos for different locations, log into Encompass as an administrator, locate the Firm Logos group, and click Manage Logos.

Fixed Issues

• In the Office Flow Options page within the web application, the Provider selection is now sticky, which means your last selection will be the default the next time you open the page.
• New users will now be presented with the satisfaction survey after 60 days. Previously new users were presented with the survey after only 14 days.
• When resuming an imported Simple Eye Exam in the iPad app, with the Discs and Dilated options toggled off from a previous encounter, the Discs and Dilated options were toggled back on. The Discs and Dilated option now remain toggled off.
• We resolved an issue that prevented the Vision Exam information from rendering in the Visit Overview after the user switched between E/M codes and eye codes.
• We resolved an issue that caused archived exams to be counted in MIPS calculations.
• We resolved an issue in the iPad app that prevented a warning from appearing when finalizing a visit with no billing elements.
• When a Favorite Rx medication becomes obsolete, that medication is no longer selectable in the Favorite Rx list.
• Referral Contact phone numbers now require 10 digits. Previously, a minimum of seven digits was required.
• We resolved an issue that prevented some staff members from appearing in a search for intramail recipients.
• We resolved an issue that prevented a visit note from rendering in the iPad app when invalid characters were entered in a free text field.

Known Issues

We're investigating these issues and working to resolve them as soon as possible.

• In the new Specialty Contact Lens page in the web application, we are aware that the page requires you to select a Manufacturer, Product, and Lens Type for both eyes, even when you're prescribing a lens for one eye. We're working to make sure the page doesn't stop you from prescribing a contact lens for only one eye when needed. In the meantime, click the Underlying Condition drop-down and select No Lens.