What's New in Eyefinity Encompass 7.14

Training Sandbox Released May 15, 2026

This is a preliminary version of the release notes. More details will be added as the official release date approaches. The tentative release date and features are subject to change.

To try out these features before they're released, open your training sandbox or download the Encompass Training app. For more information, go to Accessing Your Training Sandbox.

Provide Release Feedback

This page describes the enhancements, fixes, and known issues in the latest Eyefinity Encompass™ release.

Release Highlights

We heard you! This release includes the following high-impact updates requested by Encompass users:

Document New Vision Exam Tests from the Detailed Visit Overview

You can now add new vision exam tests more quickly and with less disruption when using the detailed visit overview workflow. On the iPad you'll be redirected to the vision exam when tapping to add a test and will be returned to the detailed visit overview when you're finished adding all relevant information. Previously you had to tap the vision exam button and navigate to a different screen, but this feature allows you to flow more smoothly between different sections of exams to save you time and taps!

Filter Your Most Frequently Used Selections

We now filter your most frequently used selections to the top of the list for specialty contact lenses and the usage field for glasses prescriptions. This new enhancement tracks the options you use most often when prescribing contact lens products and writing glasses prescriptions and displays them at the top of the list to save you clicks, taps, and time spent scrolling!

Alerts Button Replaced by Quick View

To improve usability and reduce clutter, we removed the Alerts button from the action bar. Alerts are now rolled into Quick View, which turns orange if there are any alerts that need your attention.

Improved Workflows for Invalid and Unspecified ICD-10 Codes

Invalid or unspecified ICD-10 codes now trigger an error message to help clarify which information is missing when you finalize visits. You can click or tap the link that describes the missing information to navigate to the area in the exam where you can fill it in to proceed with finalizing with complete ICD-10 code information. You also have the option to bypass the error message by clicking or tapping Continue in the upper right corner of the message.

iPad and Web Enhancements

The following enhancements apply to both the iPad app and the web application:

Use Additional PDF Manager/Kit Smart Tags

We added additional PDF Manager/Kit smart tags for patient, visit, and workers' comp data. This will result in less administrative work for you as more precise data is pulled from patient records into the appropriate carrier-specific and state-mandated forms. If your case doesn't involve workers' comp, those tags won't display.

Use Expanded Quick Sig Capabilities

We added a Quick Sig field to the Sig section, allowing you to quickly pull medication sigs from the database and reducing the potential for errors due to typos. All applicable fields in a prescription are automatically filled in based on the quick sig you select. There are some limitations:

  • You can only select one quick sig per prescription.
  • You can't combine a quick sig and a structured sig.
  • Quick sig doesn't apply to compound medications.

Hold Results on Sent Orders

You can now withhold test results and add a reason for withholding on sent orders before they're auto-posted to the patient portal. Previously this option was only available at the time the order was placed on the orders log. This update allows you to comply with state regulations that require results to be held for a specific period of time when you add a reason for holding.

Improve Security with New MFA Parameters

We made some changes to our Multi-Factor Authentication (MFA) parameters. Previously, MFA could remember devices and login credentials indefinitely, but moving forward the maximum amount of time you can be authenticated is 30 days. If your practice uses MFA, you'll enter the code to begin the initial cycle and to reiterate it each time a cycle ends.

iPad-Only Enhancements

We modified the following features in the iPad to create parity with the web app, including:

  • adding the Diagnosis Narrative to the Cancer Log Overview
  • removing the Download CCD's (All Patients) button from the Advanced Patient Search screen

Web-Only Enhancements

  • Font size is now automatically reduced when data populated in smart tags exceeds the defined length of the field. This ensures the data fits on the form or PDF without cutting it off and resulting in incomplete data.

  • You can now save up to 50 favorite compound medications per user as favorites. Any notes to pharmacists or vitals attached to a compound saved as a favorite aren't retained and if one of the drugs in a compound becomes obsolete or is deleted at the firm level, you'll see a message stating that the compound can't be selected.

  • Dose Form data can now be included with printed and electronic prescriptions. Previously this field was only functional as a record for providers, and the data wasn't displayed anywhere else. This feature is active by default.

  • You can now change contact lens manufacturers without losing measurements. You'll still need to review the information, as measurements sometimes aren't the same among different manufacturers, but any missing information or differences in measurement options will be highlighted in red for greater visibility.

  • To reduce the time you spend scrolling, we increased the number of drop-down entries in the sphere, cylinder, and axis fields to 13 and visual acuity fields to 10 entries, with 20/20 always being visible due to its high selection frequency.

Administration Enhancements

  • Patients can now customize how staff and group contacts are displayed when they compose intramail in the patient portal. Previously the only option was a static list of ten staff and groups, but we created the option to utilize a search-driven workflow of all enabled contacts.
  • You can opt out of unspecified ICD-10 code warnings when sending fees by navigating to Firm Admin > Firm Preferences and locating the Enable Providers to Opt Out of Unspecificed ICD-10 Code Warnings When Sending Fees section. Click the Enable Providers to Opt Out of Warnings checkbox to turn of this feature.

Patient Portal Enhancements

  • Patients can now customize how staff and group contacts are displayed when they compose intramail in the patient portal. Previously the only option was a static list of ten staff and groups, but we created the option to utilize a search-driven workflow of all enabled contacts.